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Channel: Comments on: Building a Customer centric strategy. A show don’t tell approach!
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By: abhishekr

great article… well articulated and thoughtfully detailed one for someone who wants to understand customer behavior better..

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By: Aurelie Chazal

Thanks! I’m happy you liked the article :). Would you add any tip for companies looking to become more customer-centric?

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By: Emma M

Hi there, I believe having good customer service is very important across the industries. Like ourselves at ReFuBee[dot]Com , we’ve tried to put up the FAQ and guess what, it really happened as what...

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By: Aurelie Chazal

I love your spirit! Treating customers as you would in front of them is what I’m trying to achieve as well (mainly through email). It’s not easy but as you mention, using smileys can help. I just never...

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